SmartPhones are the blessing of technology. It started as a luxury but it has now become an important need for everyone. Not only it helps us in connecting with new people and staying in touch with the old ones, but it also provides loads of entertainment. But its basic function of connecting people remains the same. But as with all the other machines, it also stops performing its basic function and you can’t receive or make calls to others then it will become a disturbing problem for you. Now as the world progresses staying in touch and updated is a dire need of everyone and this smartphone error can be quite troublesome. But as the problem rises so do the solutions, and we are here explaining the solution to this problem. In this article, you will read properly about how to handle this “Android phone can’t make or receive calls” problem. Read in detail and enjoy using Android phones.
10 Solutions For Android Phone can’t Make or Receive calls issue.
1. Restart Your Mobile Phone
Restart the phone to check if it resolves the issue. There might be some glitch if you have been using your smartphone for a couple of days. Restarting it can help you get rid of software related issues. To do this, press and hold the power button for a couple of seconds. You may hold it for 8-10 seconds to perform an automatic restart.
2. Check the Airplane Mode
If the Airplane Mode is enabled, your phone cannot make or receive calls. If it is disabled and the problem still exists, enable it first and then disable it after a few seconds. You can disable/enable it by swiping down to see the Android Quick Settings drawer.
3. Look for Any Damage
One of the possible reasons for call failures is physical damage to your phone. It may be damaged after a heavy drop or by a liquid. To refrain from any further damage, visit the nearest service center and they will look into the matter.
4. Check SIM Card
Sounds basic but many Android users have reported that removing the SIM card and wiping it with a cloth has solved the issue for them. You can also check if the SIM card has not been properly inserted as per the instructions. Reinsert it to check if you can now make the phone calls.
5. Reactivate SIM Cards
In case if you are not equipped with a SIM ejector tool you can try to deactivate your SIM card. This would not only clear any phone-SIM card conflicts but also allow you to make and receive phone calls.
Step 1: Open the Android Settings menu and tap Network & Internet.
Step 2: Then, tap SIM cards and choose the SIM that doesn’t make or receive calls.
Step 3: Toggle the On button to deactivate the SIM.
Step 4: You will see multiple prompts asking for confirmation.
Step 5: On the same page, toggle back the button to on the SIM card.
It is to be noted that a SIM card can only be deactivated if you have multiple SIM cards in the mobile phone. In case if you have a single SIM, you would end up getting an error.
6. Disable Call forwarding
Call forwarding allows you to forward incoming calls to another number or a Voicemail. Swipe down to see the notification panel and check the call forwarding icon or notification on your phone. It enables your phone to not receive any incoming calls which might be creating a problem for you.
7. Clear Dialer Cache Data
Clear dialer app cache and remove any unnecessary hindrance against call receiving or dialing.
Step 1: Go to the Settings menu and select Apps & notifications.
Step 2: Tap on See All Apps
Step 3: Find Phone in the list and tap to see Storage & cache.
Step 4: In here, you will probably find two options; clear storage and clear cache. Tap Clear Cache.
Now check, if you can make or receive calls.
8. Factory Reset
Reset the phone factory and it should resolve all the software related malfunctions. Make sure to back up all the data in a drive so you don’t lose any essential data.
9. Contact the Network Carrier
Call your network carrier from another phone number if you cannot still receive or make calls. Ask them to check the status of your affected SIM card and if it has been blocked. In case if everything is good, you will be provided with some useful information that you can execute to resolve this issue.
10. Network Crash
You may receive the calls on and off if the base station of your mobile operator in your area is under maintenance or repair. In such a situation you need to wait until the repair work is done.